VidCodec virus

Please follow the instructions below and post the necessary logs.

Preparation for Malware removal help.. WinXP, Vista and Win7

One of our malware removal experts will assist you shortly.

 

Hi John,

A google search shows nothing for this site at all...... is the name correct?

What operating system are you running.... XP, Vista, Win7 or Win8?

 

Hi John,

Well there seems to be a mixed consensus on whether this codec is safe or not.
The original codec may well be safe, but it's what is added to the download that may be the problem.
There also seem mixed reviews on whether it actually does what it says it will do.
The MBAM report is showing a lot of Adware.... probably added to the install.
Let's check and make sure all of this has been removed and then we'll have a look at your system.

Step 1
Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator.
• Click on the Scan button.
• AdwCleaner will begin to scan your computer.
• After the scan has finished...
• Click on the Clean button.
• Press OK when asked to close all programs and follow the onscreen prompts.
• Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.

Step 2
Note:
There are both 32-bit and 64-bit versions of Farbar Recovery Scan Tool available. Please pick the version that matches your operating system's bit type.

If you are unsure what you're system bit type is..... click Here for help.

For x32 bit systems download Farbar Recovery Scan Tool and save it to your Desktop.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.

• Double-click the downloaded icon to run the tool.
  
  
  
• When the tool opens click Yes to disclaimer.
  
  
  
• Press Scan button.
  
  
  
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.

In your next reply, please submit:
JRT.txt
AdwCleaner report
and both reports from FRST

You may need to spread the reports over a couple of posts if they are too large.

Thanks.

 

Hi John,

Yes still run the steps i posted.
We need to make sure that anything bad that may have come with the download are removed.
Once we are sure the system is clean, we can get fresh a download if you want ( preferably from the vendors own site)

Thanks

 

Ok, John
Not a problem.