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Re: Windows Defender Defenition 1.35.716.0 failed to install.

Discussion in 'General Malware And Security' started by PA Bear [MS MVP], Jun 24, 2008.

  1. Update on the situation: MS apparently "recalled" the Defender update
    released on 24 Jun-08. If the Defender "Alert!" icon is still displaying in
    Notification Area, open Defender and click on Check for Updates. You should
    get a "No updates available" response and Defender should be happy again (at
    least if you didn't uninstall/reinstall Defender).
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin
    DTS-L


    PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > [Crossposted to Windows Update, WinXP General, and Security newsgroups]
    >
    > I have reproduced this problem (error 0x80070643). Users may encounter
    > this
    > problem when updating Defender via Automatic Update, Windows Update, or
    > from
    > within Defender (Check for updates function).
    >
    > NB: Defender will NOT be happy and its "Alert!" icon will continue to
    > appear
    > in Notification Area until an update is successfully installed. This does
    > NOT mean that Defender is not working/protecting your machine.
    >
    > I have alerted MS and the Defender team to this apparent bug via private
    > channels.
    >
    > Serge wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> Automatic update set to: Notify me but don't automatically download and
    >> install them. It downloads ok.
    >>
    >> It failed to installed no error code.
    >>
    >> I tried to download it manually.
    >>
    >> The window showed:
    >>
    >> Initializing Installation
    >> Download
    >> Not Installed
    >>
    >> As it keeps being reoffered, I now have it as a hidden update.
    >>
    >> Serge <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  2. As John pointed out a few minutes ago, you can manually update Defender on
    32-bit machines:

    1. Go to

    2. Click on the link on the left side of the page to download/install the
    new update. Do not use the link in the right-hand menu under "Latest
    Definition Updates".

    The linked download appears to be a re-release of definitions v1.35.563.0
    which were originally released on 19 Jun-08. Installing it will make
    Defender "happy" again. <wink>
    --
    ~PA Bear


    PA Bear [MS MVP] wrote:<!--coloro:blue--><span style="color:blue <!--/coloro-->
    > Update on the situation: MS apparently "recalled" the Defender update
    > released on 24 Jun-08. If the Defender "Alert!" icon is still displaying
    > in
    > Notification Area, open Defender and click on Check for Updates. You
    > should
    > get a "No updates available" response and Defender should be happy again
    > (at
    > least if you didn't uninstall/reinstall Defender).
    >
    > PA Bear [MS MVP] wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> [Crossposted to Windows Update, WinXP General, and Security newsgroups]
    >>
    >> I have reproduced this problem (error 0x80070643). Users may encounter
    >> this
    >> problem when updating Defender via Automatic Update, Windows Update, or
    >> from
    >> within Defender (Check for updates function).
    >>
    >> NB: Defender will NOT be happy and its "Alert!" icon will continue to
    >> appear
    >> in Notification Area until an update is successfully installed. This
    >> does
    >> NOT mean that Defender is not working/protecting your machine.
    >>
    >> I have alerted MS and the Defender team to this apparent bug via private
    >> channels.
    >>
    >> Serge wrote:<!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> Automatic update set to: Notify me but don't automatically download and
    >>> install them. It downloads ok.
    >>>
    >>> It failed to installed no error code.
    >>>
    >>> I tried to download it manually.
    >>>
    >>> The window showed:
    >>>
    >>> Initializing Installation
    >>> Download
    >>> Not Installed
    >>>
    >>> As it keeps being reoffered, I now have it as a hidden update.
    >>>
    >>> Serge<!--colorc--><!--/colorc--><!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->
     
  3. John Navas

    John Navas Guest

  4. John Navas

    John Navas Guest

    Just what I posted: 1.35.744.0


    On Wed, 25 Jun 2008 01:22:48 -0400, "PA Bear [MS MVP]"
    <PABearMVP@gmail.com> wrote in <#$sSjTo1IHA.6112@TK2MSFTNGP02.phx.gbl>:
    <!--coloro:blue--><span style="color:blue <!--/coloro-->
    >Check your definitions version in Defender.
    >
    >John Navas wrote:<!--coloro:green--><span style="color:green <!--/coloro-->
    >> On Wed, 25 Jun 2008 00:51:27 -0400, "PA Bear [MS MVP]"
    >> <PABearMVP@gmail.com> wrote in <egWiH9n1IHA.4004@TK2MSFTNGP03.phx.gbl>:
    >><!--coloro:darkred--><span style="color:darkred <!--/coloro-->
    >>> As John pointed out a few minutes ago, you can manually update Defender
    >>> on
    >>> 32-bit machines:
    >>>
    >>> 1. Go to
    >>>
    >>> 2. Click on the link on the left side of the page to download/install the
    >>> new update. Do not use the link in the right-hand menu under "Latest
    >>> Definition Updates".
    >>>
    >>> The linked download appears to be a re-release of definitions v1.35.563.0
    >>> which were originally released on 19 Jun-08. Installing it will make
    >>> Defender "happy" again. <wink><!--colorc--><!--/colorc-->
    >>
    >> As of this writing, the Definition version on
    >> <http://www.microsoft.com/security/portal/ADL.aspx> varies between
    >> 1.35.724.0 (doesn't work) and 1.35.744.0 (does work), probably because
    >> all load balancing servers haven't yet been updated to the later
    >> corrected version, so be sure to check the version before downloading. <!--colorc--><!--/colorc--><!--colorc--><!--/colorc-->

    --
    Best regards,
    John Navas <http: avasgroup.com>
     

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